@morisikakademi
Dear Zoom Support Team,
I hope this message finds you well.
I am writing to request assistance with locating the invoices for two services I purchased from Zoom on May 13th. Unfortunately, these invoices are not available in my account, nor did I receive them via email. Additionally, the services I purchased have not been added to my account.
I have confirmed with my bank that the payments were made to Zoom.us. However, Apple Support has informed me that they have no involvement in this transaction.
Given these issues, I kindly request an urgent refund for the amount paid.
Here are my account details:
Email: husniye558@gmail.com
Thank you for your prompt attention to this matter.
Best regards,
[Hüsniye Gündoğdu
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9 vor Tagen
@_bird_kev_
Wtf did you clowns do to the site! How do I open meetings at will without scheduling them first. I swear your site is so horrible!!!!
8 vor Tagen
@morisikakademi
Dear Zoom Support Team,
I am writing to express my frustration regarding two services I purchased from your system on May 13th. Despite these services totaline approximately 2200 EUR and 80 EUR respectively, they have not been applied to my account, and the invoices are not visible.
I have not received any refund for these transactions, and I am unable to reach your company for a resolution. I have been directed to Apple, who then redirects me back to Zoom. This back-and-forth is causing me to feel that there may be some intentional negligence, or worse, discrimination or racism.
I need a definitive and effective solution to this issue immediately. The emails I have received from your team so far have been inadequate and unhelpful.
Please resolve this matter promptly.
Sincerely,
[hüsniye Gündoğdu
4 vor Tagen